Power Bank Warranty - MAXWAY

The warranty policy in this page is only applicable to MAXWAY Power Bank products


Warranty Period
One year from the date the product is purchased. The accessories (power adaptor, cables) have 3 month warranty, within this time period, free repairing or replacement is available.

The warranty doesn't cover the following situations:
1. Product defect or damage caused by improper installation, repair, modification, disassembly by unauthorized organization or   personnel
2. Warranty expired
3. The product has been disassembled or repaired by the customers themselves
4. Product with physical damage caused by falling, squeeze, or deformation etc.
5. Product defect or damage caused by incidental or artificial factors
6. Product defect or damage caused by force majeure
7. Damage to the circuit board caused by use of inferior quality power adaptor which is not provided by our company
8. Product defect or damage caused by improper usage, storage, maintenance or operation that is not in accordance with product   instruction manual.
9. We offer lifetime service, if warranty expired, repair service is provided at the cost price

To submit a warranty claim, please send the following information to
1. Product serial number(which can be found on the warranty card)
2. Invoice or receipt

Please Input Your Serial Number: *

Get in touch!
Mailing Address
Ming Di Long Technology Co.,Ltd
Room 13A10,14th Floor, Building 11
International E-Commerce Centre,Ping'an Avenue
Pinghu Street,LongGang District,518112,Shenzhen,China

Our offices are open Monday to Saturday from 9 AM to 6 PM,
Beijing Time (UTC/GMT + 8Hours).

Customer Service
Mainland China : +0086 400 999 4788
Tel : +86 755 2854 2791
Fax: +86 755 2857 6191 Ext: 808


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