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Terms of Service

 

Quotation
Customer may send Price Requests(which should include the following information : Style No., Capacity, Quantity etc) through telephones, e-mails, or online inquiry form on this website.


One of our sales representative will reply within one business day with a quote which will remain valid for up to 72 hours.

 

Payment Conditions
Once our offer is accepted, we will send a Proforma Invoice (PI) via e-mail for customer to proceed with payment(or deposit, which should not be less than 40% of the amount indicated on the PI, and the balance amount should be paid before shipment).

 

Payment must be made in 48 hours after issue of PI, and all bank charges must be borne by the customer.

 

Sample
Immediately after the payment or deposit is received, we will make the sample and send pictures via e-mail to customer for approval (we could, if requested, send the sample to customer via courier at customer's cost). The mass production won't be started without written approval from customer.

 

Production Lead-time
It would be normally 3 -15 working days(sampling time not included), depends on models and/or order quantities.

 

Shipment
We understand the importance of an on time delivery to our customers and will spare no effort to deliver before the due date, however, all dates specified are estimates only. If the package didn't arrive by the date requested, the customer should immediately get us informed and we will contact the courier to ensure delivery occurs as soon as possible. Our company will not be held liable for any loss or damage resulting from late delivery by the courier.

 

 

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